Support and Help Page

Help & Support - Promto

🚀 Getting Started

Download & Install

Download Promto from the Google Play Store and install it on your Android device.

Browse Prompts

Open the app and explore prompts on the home screen or browse by category.

Select a Prompt

Tap on any prompt card to view its full details and description.

Copy & Use

Click the "Copy Prompt" button and paste it into your AI platform (ChatGPT, Gemini, or Ideogram).

Rate & Save

Rate the prompt based on your experience and add it to your favorites for future use.

❓ Frequently Asked Questions (FAQ)

What is Promto?

Promto is a mobile app that provides a curated collection of AI prompts for platforms like ChatGPT, Gemini, and Ideogram. It helps users discover, save, and manage high-quality prompts for various use cases.

Is Promto free to use?

Yes! Promto is completely free to download and use. The app is supported by advertisements, which help us keep it free for everyone.

Do I need to create an account?

No account is required! You can start using Promto immediately after installation. Your favorites and ratings are saved locally on your device.

How do I copy a prompt?

Open any prompt detail page and tap the "Copy Prompt" button. The prompt will be copied to your clipboard, and you can paste it anywhere you need.

How do I save favorites?

Tap the heart icon on any prompt card or detail page to add it to your favorites. Access your favorites anytime from the Favorites tab in the bottom navigation.

Can I rate prompts?

Yes! After copying a prompt, you can rate it from 1 to 5 stars. Each user can rate a prompt only once to ensure fair ratings.

What AI platforms does Promto support?

Promto provides prompts optimized for ChatGPT (OpenAI), Google Gemini, and Ideogram. You can open these platforms directly from the prompt detail page.

Will my favorites be saved if I uninstall the app?

No, favorites and ratings are stored locally on your device. If you uninstall the app or clear app data, this information will be lost.

How often are new prompts added?

We regularly update our prompt library with new content. Check back often to discover fresh prompts!

Can I suggest a prompt?

We're working on a feature that will allow users to submit their own prompts. For now, you can send suggestions to support@orixot.com.

💡 Tips & Tricks

💡 Pro Tip: Browse by category to find prompts specific to your needs - whether it's content creation, coding, marketing, or image generation!

💡 Pro Tip: Use the rating system to identify the best prompts. Higher-rated prompts have been tested and loved by the community.

💡 Pro Tip: Customize prompts after copying them to better fit your specific requirements. Prompts are templates - feel free to adapt them!

💡 Pro Tip: Save your frequently used prompts to Favorites for quick access without searching.

🔧 Troubleshooting

The app won't load prompts

Check your internet connection
Close and reopen the app
Clear app cache (Settings > Apps > Promto > Clear Cache)
Update to the latest version from Play Store

Copy button doesn't work

Ensure you've granted clipboard permissions
Try restarting the app
Update your Android system if outdated

Can't open AI platform links

Ensure you have a web browser installed
Check if you have internet access
Grant Promto permission to open external links

App crashes or freezes

Clear app cache and data
Uninstall and reinstall the app
Ensure you have sufficient storage space
Update to the latest version
Contact support if the issue persists

🔒 Privacy & Security

Is my data secure?

Yes! Promto stores favorites and ratings locally on your device. We don't collect personal information or require accounts. See our Privacy Policy for full details.

What data does Promto collect?

Promto only collects anonymous usage data and device information for app improvement. Advertisements are served by Google AdMob. No personal information is collected.

📱 System Requirements

Platform: Android
Minimum Version: Android 6.0 (API 23) or higher
Storage: At least 50 MB free space
Internet: Required for loading prompts and ads
Permissions: Internet access, clipboard access (for copying)

📢 Feature Requests & Feedback

We're always looking to improve Promto! If you have suggestions for new features or improvements, we'd love to hear from you:

Use the "Send Feedback" option in app settings
Email us at support@orixot.com
Rate us on the Play Store with your comments

⚠️ Note: Promto provides prompts as-is. Results may vary depending on the AI platform and how you use the prompts. We recommend reviewing and customizing prompts for your specific needs.

Need More Help?

Can't find the answer you're looking for? Our support team is here to help!

📧 Email Support 🌐 Visit Website

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